Terms of Service
For all orders via our online shop, the following terms and conditions apply.
2. Contracting party, conclusion of contract
The purchase contract is concluded with CHEVROM GmbH.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail.
3. Contract language, contract text storage
The language available for the contract is German.
We save the contract text and send you the order data and our terms and conditions by e-mail. You can also view and download the terms and conditions here on this page. Your past orders can be viewed in our customer login.
4. Terms of delivery
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.
We only deliver in transit. Unfortunately, a self collection of the product is not possible.
We do not deliver to packing stations.
In our shop you can always use the following payment methods:
Payment in advance
When selecting the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.
By submitting the order, you also transmit your credit card data to us at the same time.
After your legitimacy as a legitimate cardholder, we request your credit card issuer immediately after the order to initiate the payment transaction. The payment transaction is automatically performed by the credit card company and charged to your card.
In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately thereafter. You’ll get more information during the ordering process.
After placing the order you will be redirected to the website of the online provider SOFORT Überweisung. In order to be able to pay the invoice amount via SOFORT Überweisung, you must have an online banking account with PIN / TAN procedure activated for participation in SOFORT Überweisung, have your authorization and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be carried out immediately after that by SOFORT Überweisung and your account will be debited.
With this payment method you make a down payment i.H.v. 10% of the total amount by bank transfer, Sofortüberweisung or PayPal. Once the manufacturing process of your ordered eFatbikes is complete, you will receive an email from us. The balance must be paid within 10 days of the notification.
Should you for any reason withdraw from the purchase contract or make no final payment, the entire deposit will be retained.
6. Retention of title
The goods remain our property until full payment.
7. Warranty and Guarantees
The statutory warranty of 24 months applies. Worn parts not included. The limitation period for claims for defects amounts to one year from delivery of the goods.
Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.
We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents
injury to life, body or health,
in case of intentional or grossly negligent breach of duty,
with guarantee promise, as far as agreed, or
as far as the scope of the Product Liability Act is opened.
In case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations) by slight negligence on our part, our legal representatives or vicarious agents, the liability shall be the amount foreseeable at the time of conclusion of the contract Damage